Shift lead mid-laugh handing a headset to a new hire inside a franchise location, morning light catching coffee steam
πŸ”₯Shout-Out

Maria R. β€” you crushed the morning rush. Every single customer left smiling. πŸ‘

From: Darnell W. Β· Location #047 Β· 7:42 AM

Franchise Employee Engagement

Every Location.
Every Shift.
Every Person Seen.

You scaled the business. Now scale the feeling of belonging.

500+
Franchise Groups
47%
Turnover Reduction
94%
Weekly Active Use
Hearth Recognition Wall Β· 38 locations live
⭐

Keisha M. β†’ TomΓ‘s R.

TomΓ‘s stepped up during the 5pm rush without being asked. That's the spirit that makes this team.

Location #112 Β· Denver2h ago
πŸ‘14
πŸ†

Manager Priya S. β†’ Aaliyah J.

Perfect attendance for 60 days straight. You show up and it shows.

Location #088 Β· Phoenix4h ago
πŸ‘31
πŸ”₯

Crew β†’ Marcus T.

Trained three new hires this week and made it look easy. Legend.

Location #203 Β· Houston6h ago
πŸ‘22
+127 shout-outs today across all locations
3.4Γ—
more likely to stay
when recognized weekly
Recognition

A handwritten note on the microwave,
at every location at once.

Peer-to-peer kudos, manager shout-outs, and milestone badges flow across your entire network in real time. A cashier in Tulsa sees her name on the recognition wall the same moment a manager in Tampa does.

  • βœ“Anyone can give a shout-out β€” no manager required
  • βœ“Badges auto-trigger at 30, 60, 90-day milestones
  • βœ“Recognition rolls up to regional dashboards instantly
  • βœ“Works on any device crew members already carry
See recognition in action β†’
Pulse Surveys

Two questions at clock-in.
Real-time sentiment, every region.

Crew members tap two quick questions on their way in β€” takes 12 seconds. You see how every shift, store, and region feels before the day is half over. No more waiting for quarterly surveys to discover a problem that started in October.

94%
Average response rate
12s
Time to complete
48h
Avg. time to surface issues
6Γ—
Faster than annual surveys
See pulse data for your group β†’
9:07 AM
πŸ”₯ HearthGood morning, Maria!

Quick Pulse Β· 12 sec

How's the energy on your team today?

Anything blocking a great shift?

Regional Sentiment Β· Live

Southeast
82+4
Southwest
74+1
Midwest
88+7
Northeast
71-2
app.hearthplatform.com/district/southwest

Southwest District Β· 24 Locations

Last updated 3 min ago

Live
LocationRecog.PulseRetain
#047 Denver
91
88
94
⚠#088 Phoenix
63
71
78
#112 Dallas
87
85
91
⚠#203 Houston
44
58
62
#156 Austin
95
92
97
#071 Tucson
72
69
83
2 locations need attention
District manager on her laptop in a parked car between franchise location visits
Manager Intelligence

Your whole district,
readable from a parking lot.

District managers check Hearth between store visits. The engagement heat map shows every location's recognition score, pulse sentiment, and retention risk β€” color-coded so a flagged store is impossible to miss.

"I used to find out a store had a morale problem when someone quit. Now I see it three weeks before anyone walks out."

D

Deborah A.

Regional Director Β· 38 QSR Locations Β· Texas

See your district heat map β†’
Onboarding

Week one sets
the next three years.

The first 90 days predict whether someone stays or walks. Hearth automates culture touchpoints β€” welcome messages, check-ins, milestone badges β€” so no new hire feels forgotten between day one and day thirty, regardless of how stretched your managers are.

67%
of turnover happens in the first 90 days
2.5Γ—
retention lift with structured week-one touchpoints
Build your onboarding flow β†’
J

Welcome to the team, Jaylen! πŸŽ‰

Location #047 Β· Denver Β· Started today

Day 1

"Hey Jaylen β€” the whole crew at #047 is pumped you're here. You're joining a team that's won the regional recognition award two months running. Ask Keisha about the secret menu hack. Welcome home. πŸ”₯"

From: Manager Priya S. + 8 teammates

Your first 30 days

πŸ‘‹
Day 1Welcome message from the whole team
βœ“
🎯
Day 3Culture quiz β€” 3 fun questions about the location
βœ“
⭐
Day 7First shout-out sent by their manager
βœ“
β—‹
Day 1430-day check-in survey auto-queued
β—‹
Day 30Milestone badge: "First 30 Days!"
New hire reading their first-day welcome message on a tablet in a franchise breakroom
See It Live

See your locations
the way your crew sees them.

Fill in four fields and we'll pull your franchise group into a live Hearth environment β€” real recognition walls, pulse dashboards, and engagement heat maps configured for your number of locations. No calendar scheduling. No sales call first.

⚑Live demo ready in under 2 minutes
πŸ”’No credit card, no commitment
πŸ“Configured for your location count

No calendar. No sales pressure. Just your data.

Free Report

2026 Franchise
Engagement Benchmark Report

See how your turnover rate, recognition frequency, and pulse response rates compare across 500+ franchise groups. Know where you stand before the next board meeting.

  • β†’QSR turnover benchmarks by location count
  • β†’Recognition frequency vs. 90-day retention
  • β†’Pulse response rates by industry segment

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